Customer Success Manager
Guide customers to measurable SEO wins and long-term platform adoption.
Why jorgeCastro.ai?
The Future of Search is Being Written Here.
The transition from SEO (Search Engine Optimization) to GEO (Generative Engine Optimization) isn't just a trend—it's a total reset of how the world accesses information. At jorgecastro.ai, we are the ones holding the pen.
We are looking for builders, thinkers, and growth-hackers who aren't afraid of the "unknown." If you want to stop chasing the algorithms of yesterday and start building the answer engines of tomorrow, we want to hear from you.
Join us in building the SEO & GEO tools of the future.
What you'll do
In Customer Success, you'll be the bridge between our customers and our product. You'll guide customers from onboarding through to measurable SEO and GEO wins, run quarterly business reviews, proactively identify growth opportunities, and advocate for customer needs with our product team. Your goal is to ensure customers see real value, adopt our platform deeply, and become champions who help us shape the future of our tooling.
What we're looking for
We're looking for CS professionals with 3+ years in B2B SaaS, strong communication and consultative skills, and a track record of driving adoption and retention. SEO or marketing tool experience is a big plus, as is familiarity with success metrics like NPS, churn, and expansion. You should be proactive, organized, and genuinely excited about helping customers win in a rapidly evolving space.
How to apply
Email your CV and a short note on why this role is a fit to careers@jorgecastro.ai. Include links to relevant work (portfolio, GitHub, case studies) if available.